Phone Payments

To provide a full-service customer experience, many clients offer an option for customers who prefer or need to pay by telephone. Point & Pay’s telephone payment systems are easily configured with customizable scripts, and rapidly deployed through a cost-effective architecture.

Features

• Customizable call scripting

• Personalized voice prompts, or use of our voice talent

• Ability to opt-out to a live agent

• Unique toll-free number

• Bill presentment via text-to-talk

• Validation functions on customer entry

• Seamless integration with identical architecture to all other payments

Relevant Markets: Government, Courts, Utilities, Higher Education, Healthcare, Insurance, Rental Properties