Payment Error Prevention

Point & Pay helps organizations prevent and recover from errors caused by button-mashing, duplicate payments within a household, bad data entry, swapping of routing and account numbers, and more.

Features

  • Customizable field validations for all customer-entered data

  • Validation of format and number logic on all card and check transactions

  • Duplicate Payment Prevention (DPP) with configurable levels of strictness

  • True double blind entry for key data (i.e. masked after entry, no copy/paste allowed)

  • Detailed reporting on returned items

  • Client representation during Inquiry/Chargeback procedures

  • Courtesy calls to customers to prevent unnecessary chargebacks

  • Personal handling of customers in any exception situations

Relevant Markets: Government, Courts, Utilities, Higher Education, Healthcare, Insurance, Rental Properties

 

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